Ugc gamecard issues
so i just put the ultimate game card in but i have not gotten my zp yet what worries me the most is it did not ask for my ingame name im sure email well do it but i got two emails from them saying your ip number or whatever and the transaction but its not in my ingame account when can i expect it to be there
Comments
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It should only take a couple minutes for ugc to receive ur order,theyll send the zp.It always takes me no more than a minute to receive the zp.If you dont receive ur zp,contact support.
thank you i'll just screw around 9gag for a few minutes -
Greeting gator225,so i just put the ultimate game card in but i have not gotten my zp yet what worries me the most is it did not ask for my ingame name im sure email well do it but i got two emails from them saying your ip number or whatever and the transaction but its not in my ingame account when can i expect it to be there
Ultimate Game Card is a maze for you to get you ZP. When i use to use it, i have to register to a site, redeem the code, it will be send to you eamil ( takng couple of minutes) Then you get your ZP.
To avoid all that, i want to share with you out new Payment Method called Karma Koin. Here is a little Review Video on how to use and how simple it is.
http://forum.z8games.com/showthread.php?t=222434&highlight=Karma+Koin
Click on the thread and click on the video link. -
i have not gotten my ZP yet on crossfire if i don't get it SOMEONE is going to refund my Fing moneyGreeting gator225,
Ultimate Game Card is a maze for you to get you ZP. When i use to use it, i have to register to a site, redeem the code, it will be send to you eamil ( takng couple of minutes) Then you get your ZP.
To avoid all that, i want to share with you out new Payment Method called Karma Koin. Here is a little Review Video on how to use and how simple it is.
http://forum.z8games.com/showthread.php?t=222434&highlight=Karma+Koin
Click on the thread and click on the video link. -
Hmmm...as for me it took me couple of minutes that i felt i been scam. Suddenly it appear on my email. Give it a couple more minutes.i have not gotten my ZP yet on crossfire if i don't get it SOMEONE is going to refund my Fing money -
i got two saying your order is compelete but z8games is failing to get it to my account and thank you being a good person don't see to many of you running aroundHmmm...as for me it took me couple of minutes that i felt i been scam. Suddenly it appear on my email. Give it a couple more minutes. -
That indeed is strange, normally i'll put my z8 game email. But if you didn't, then keep an eye on your other email. Nothing yet, then i wouldn't know what else to tell you :Oi got two saying your order is compelete but z8games is failing to get it to my account and thank you being a good person don't see to many of you running around -
That indeed is strange, normally i'll put my z8 game email. But if you didn't, then keep an eye on your other email. Nothing yet, then i wouldn't know what else to tell you :O
i used the same email i used for z8games if i don;t get it Z8 WILL REFUND MY MONEY or something this is bs paycheck was 42 dollers and im down to 7 thxs to this fcking card -
BullishRAWRS wrote: »Did you enter the code they gave you onto the promotion code page?
You know that you can just enter the redeem number on the card on the Z8 deposit page, right? (You lose a couple of pennies if you do this though)
i did not doesn't matter i just want my damn zp -
BullishRAWRS wrote: »Did you enter the code they gave you onto the promotion code page?
You know that you can just enter the redeem number on the card on the Z8 deposit page, right? (You lose a couple of pennies if you do this though)
wait what do you mean the one from the emails -
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Alright lets clear the air here. Moved the thread to tech support and redid title.
There are a few things to get straight here. You did purchase the ZP through UGC and got the 2 confirmation emails. That means it went through and the ZP has been credited.
I'll say it again. The transaction is complete and you should have the ZP on the account.
Now maybe there's an error on Z8's end. Thats a possibility. Lets have you do some things before you all huff and puff.
Log out of the site, then log back in.
Now go check in either "My account" or in the web mall.
Hopefully that should clear that up.
Did you complete the steps and are still having issues? -
Alright lets clear the air here. Moved the thread to tech support and redid title.
There are a few things to get straight here. You did purchase the ZP through UGC and got the 2 confirmation emails. That means it went through and the ZP has been credited.
I'll say it again. The transaction is complete and you should have the ZP on the account.
Now maybe there's an error on Z8's end. Thats a possibility. Lets have you do some things before you all huff and puff.
Log out of the site, then log back in.
Now go check in either "My account" or in the web mall.
Hopefully that should clear that up.
Did you complete the steps and are still having issues?
yes i have logged in and out of the site and it still says 0 zp -
yes i have logged in and out of the site and it still says 0 zp
That sucks! Sorry!
Unfortunately this is the only path now to take, unless of course time proves worthy and somehow you get your money's worth of ZP soon!
Anyways, so you'll need to send in a Support ticket. The following link will take you to it.
http://support.z8games.com/webform_new.aspx
From there, have it as:
Game Related: Account
Category: Billing / Purchases
From there, fill out the form, that you didn't receive your ZP, its a prepaid card from Ultimate Game Card (UGC). Put in the date you made the deposit, and provide the transaction ID that will be found in the email you received from UGC (PayByCash really lol).
Add in any additional comments that you believe will be useful to Support in helping to resolve your issue.
And most important, please take a screenshot of that email (save it in paint probably) and upload it at the bottom of the form.
Then Submit.
Please note that because this is Friday, Support will not working during the weekend (Saturday & Sunday) and possibly Labor day (Monday, Sep 3rd). So please have a little patience when waiting for a reply to your initial request. -
That sucks! Sorry!
Unfortunately this is the only path now to take, unless of course time proves worthy and somehow you get your money's worth of ZP soon!
Anyways, so you'll need to send in a Support ticket. The following link will take you to it.
http://support.z8games.com/webform_new.aspx
From there, have it as:
Game Related: Account
Category: Billing / Purchases
From there, fill out the form, that you didn't receive your ZP, its a prepaid card from Ultimate Game Card (UGC). Put in the date you made the deposit, and provide the transaction ID that will be found in the email you received from UGC (PayByCash really lol).
Add in any additional comments that you believe will be useful to Support in helping to resolve your issue.
And most important, please take a screenshot of that email (save it in paint probably) and upload it at the bottom of the form.
Then Submit.
Please note that because this is Friday, Support will not working during the weekend (Saturday & Sunday) and possibly Labor day (Monday, Sep 3rd). So please have a little patience when waiting for a reply to your initial request.
thank you so much for your help where can i put in how helpful you were
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