Black On Left and Right

CnDeVil wrote: »

I bought a new laptop yesterday and this is what happened.

This happened to my desktop, but I fixed it by updating my video card

but now

it doesn't work for my laptop. I show that left and right side is blank/black.

I updated my video card as well. Nothing work. Help me please

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Computer info

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System Information

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Time of this report: 7/30/2012, 17:30:44
Machine name: JACKIE-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.111118-2330)
Language: English (Regional Setting: English)
System Manufacturer: TOSHIBA
System Model: Satellite L850D
BIOS: InsydeH2O Version CCB.03.71.521.10
Processor: AMD A8-4500M APU with Radeon(tm) HD Graphics (4 CPUs), ~1.9GHz
Memory: 8192MB RAM
Available OS Memory: 7654MB RAM
Page File: 2587MB used, 12719MB available
Windows Dir: C:\windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

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DxDiag Notes

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Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

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DirectX Debug Levels

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Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

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Display Devices

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Card name: AMD Radeon HD 7640G
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon HD 7640G (0x9903)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9903&SUBSYS_FB341179&REV_00
Display Memory: 4049 MB
Dedicated Memory: 478 MB
Shared Memory: 3571 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: SEC3150
Native Mode: 1366 x 768(p) (59.998Hz)
Output Type: Internal
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1132 (English)
Driver Version: 8.980.0.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 5/22/2012 22:06:46, 1090560 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-DA43-11CF-A576-3EDBBEC2C535}
Vendor ID: 0x1002
Device ID: 0x9903
SubSys ID: 0xFB341179
Revision ID: 0x0000
Driver Strong Name: oem5.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Trinity_Mobile:8.980.0.0:pci\ven_1002&dev_9903
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

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Sound Devices

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Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_1179FB36&REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6662 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 6/19/2012 16:54:20, 4065296 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

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Sound Capture Devices

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Description: Microphone (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6662 (English)
Driver Attributes: Final Retail
Date and Size: 6/19/2012 16:54:20, 4065296 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

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DirectInput Devices

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Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No

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USB Devices

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+ USB Root Hub
| Vendor/Product ID: 0x1022, 0x7807
| Matching Device ID: usb\root_hub
| Service: usbhub

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Gameport Devices

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PS/2 Devices

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+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
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+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
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+ Synaptics PS/2 Port TouchPad
| Matching Device ID: *tos0310
| Upper Filters: SynTP
| Service: i8042prt
|
+ HID-compliant mouse
| Vendor/Product ID: 0x1532, 0x0016
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

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Disk & DVD/CD-ROM Drives

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Drive: C:
Free Space: 343.2 GB
Total Space: 394.0 GB
File System: NTFS
Model: Hitachi HTS547575A9E384 SATA Disk Device

Drive: G:
Free Space: 143.1 GB
Total Space: 153.6 GB
File System: NTFS
Model: Hitachi HTS547575A9E384 SATA Disk Device

Drive: S:
Free Space: 152.4 GB
Total Space: 153.6 GB
File System: NTFS
Model: Hitachi HTS547575A9E384 SATA Disk Device

Drive:
Model: TSSTcorp CDDVDW SN-208AB SATA CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

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System Devices

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Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1022&DEV_780F&SUBSYS_00000000&REV_40\3&2411E6FE&3&A4
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1022&DEV_7807&SUBSYS_FB341179&REV_11\3&2411E6FE&3&90
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1402&SUBSYS_00000000&REV_00\3&2411E6FE&3&C2
Driver: n/a

Name: PCI standard ISA bridge
Device ID: PCI\VEN_1022&DEV_780E&SUBSYS_FB341179&REV_11\3&2411E6FE&3&A3
Driver: n/a

Name: AMD SATA Controller
Device ID: PCI\VEN_1022&DEV_7801&SUBSYS_FB341179&REV_00\3&2411E6FE&3&88
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1401&SUBSYS_00000000&REV_00\3&2411E6FE&3&C1
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_1022&DEV_780D&SUBSYS_FB361179&REV_01\3&2411E6FE&3&A2
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1022&DEV_1417&SUBSYS_12341022&REV_00\3&2411E6FE&3&38
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1400&SUBSYS_00000000&REV_00\3&2411E6FE&3&C0
Driver: n/a

Name: AMD SMBus
Device ID: PCI\VEN_1022&DEV_780B&SUBSYS_FB341179&REV_14\3&2411E6FE&3&A0
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1022&DEV_1414&SUBSYS_12341022&REV_00\3&2411E6FE&3&20
Driver: n/a

Name: AMD Radeon HD 7640G
Device ID: PCI\VEN_1002&DEV_9903&SUBSYS_FB341179&REV_00\3&2411E6FE&3&08
Driver: n/a

Name: Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
Device ID: PCI\VEN_10EC&DEV_8176&SUBSYS_821110EC&REV_01\4&2CD8B16B&0&0020
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1022&DEV_7809&SUBSYS_FB341179&REV_11\3&2411E6FE&3&A5
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1410&SUBSYS_14101022&REV_00\3&2411E6FE&3&00
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_9902&SUBSYS_99021002&REV_00\3&2411E6FE&3&09
Driver: n/a

Name: Realtek PCIe FE Family Controller
Device ID: PCI\VEN_10EC&DEV_8136&SUBSYS_FB371179&REV_05\4&D7FEDC7&0&0038
Driver: n/a

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1022&DEV_7808&SUBSYS_FB341179&REV_11\3&2411E6FE&3&9A
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1405&SUBSYS_00000000&REV_00\3&2411E6FE&3&C5
Driver: n/a

Name: AMD USB 3.0 Host Controller
Device ID: PCI\VEN_1022&DEV_7812&SUBSYS_FB371179&REV_03\3&2411E6FE&3&81
Driver: n/a

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1022&DEV_7808&SUBSYS_FB341179&REV_11\3&2411E6FE&3&92
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1404&SUBSYS_00000000&REV_00\3&2411E6FE&3&C4
Driver: n/a

Name: AMD USB 3.0 Host Controller
Device ID: PCI\VEN_1022&DEV_7812&SUBSYS_FB371179&REV_03\3&2411E6FE&3&80
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1022&DEV_7807&SUBSYS_FB341179&REV_11\3&2411E6FE&3&98
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1403&SUBSYS_00000000&REV_00\3&2411E6FE&3&C3
Driver: n/a

S-N-I-P-E-S wrote: »

Go into your video driver panel, and make sure "maintain aspect ratio" is not checked or ticked.

Couldn't find it