Is there any way to appeal a ban?

teshalekelle · August 2012

I logged on once, then suddenly it said hack tool detected, the next thing i knew i was waiting for my ban to end. I really have no idea why i got banned, and i usually kick all hackers in my rooms because i think being legit is the way to go.
Thank you

[Seashore] · August 2012

Submit a Support Ticket and wait for a response.

teshalekelle · August 2012

there is nothing for appealing a ban...

CryingMonkey · August 2012

Are you sure it wasn't a HGW error thing? Try logging in again. ''Hack tool detected'' is just an error.

itsKibo · August 2012

CryingMonkey wrote: »

Are you sure it wasn't a HGW error thing? Try logging in again. ''Hack tool detected'' is just an error.

Correct me if I'm wrong, but didn't he state "the next thing I was waiting for my ban to end."

This makes your post irrelevant...

Ontopic: I don't think there is any way to send an appeal, apparently you got banned because the anti-cheat caught a program which is suspicious, gave you a hack tool detected and got you banned.
That's about all I can say...

]Kimberly[ · August 2012

itsKibo wrote: »

Correct me if I'm wrong, but didn't he state "the next thing I was waiting for my ban to end."

This makes your post irrelevant...

Ontopic: I don't think there is any way to send an appeal, apparently you got banned because the anti-cheat caught a program which is suspicious, gave you a hack tool detected and got you banned.
That's about all I can say...

That sounded mean

Grabster · August 2012

Simple, Dont Hack.

SunXP · August 2012

nope, too bad for the event prizes lol

fuNkydlL · August 2012

It happens to me , "I get Hack tool has been detected" , close game but I don't get banned.Submit a support ticket, they are the only ones that can help you.

ulsa9io3l · August 2012

teshalekelle wrote: »

I logged on once, then suddenly it said hack tool detected, the next thing i knew i was waiting for my ban to end. I really have no idea why i got banned, and i usually kick all hackers in my rooms because i think being legit is the way to go.
Thank you

if you think is an error and you are really clean, don't worry, send a ticket and they will help you, and if you lost your honor ribbon for this, they will give it back. BUT YOU MUST BE CLEAN!

BullishNiu · August 2012

I have been getting "Hack tool detected 0: 4: 0: 0:" a lot recently, but not getting banned. It's probably a X-Trap mistake, so send a support ticket, and they should restore your account to the fullest extent if you were in fact clean. Choose the category that fits the most, there will not be a different category for every little thing.

Is there any way to appeal a ban?

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