Crossfire Join the game Problem

Hi all.

I'm sorry if I made the wrong area of ​​the thred.
I do not speak English so well.
I'm German.

So my problem is the following extent,
I run Crossfire.
Charging is immediately to 100%.
I select a server and a channel. (UK X server)
Then I walk into a room and start the game. (Join game)
Charging is displayed.
I'm waiting ... Crossfire window is small and will not load any further.
I know just do not know why.
Crossfire have your most profiled and deleted everything that has to do with Crossfire.
And it was added to the antivirus program to the exception.
Parcel number does not start the game.
For 3 weeks I can not play Crossfire, Fixx, despite all the bug.
Mutant only mode I can play, but if I want to leave the game
remains of the windows hang erneunt.

I have many items for the day I could not take advantage of the last 3 weeks. (BP, smoke helmets, weapons)

I ask for help when it comes to German language, or via TeamViewer.
A link to the problem I have - http://www.youtube.com/watch?v=tAln5QcI1GA

I beg your apology if this is the wrong area.
As I said in the forum know me at all.

With friendly greetings

Ozi