support system sucks

Swiper1
Swiper1
in CrossFire Support
stupid support system sucks been waiting 3 weeks so far for my account back given every info they wanted and yet they want more i can only reply once a day bc of timezones and when i reply back to them i gota wait till the next day for a reply back this stupid
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Comments

  • Rjhgsaogsd
    Rjhgsaogsd
    there this is same for me... at GMT it's at 9PM - 2AM (next day)

    but you cant wait 3weeks for an answer...
    ive got 3 reply in 3 hour...
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  • Swiper1
    Swiper1
    Rjhgsaogsd wrote: »
    there this is same for me... at GMT it's at 9PM - 2AM (next day)

    but you cant wait 3weeks for an answer...
    ive got 3 reply in 3 hour...

    i ment ive been waiting almost 3 weeks to actualy get my acc back but they want more and more there gredddy
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  • Rjhgsaogsd
    Rjhgsaogsd
    FairEnough wrote: »
    i ment ive been waiting almost 3 weeks to actualy get my acc back but they want more and more there gredddy
    ikr... -.-
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  • Speculate
    Speculate
    If you supply the right info the first time they probably will return your account by the next day.

    If you have the wrong format, missing info, or wrong info they will follow up on it by asking more questions and looking for new answers from you.

    It does take awhile for them to reply because of the amount of tickets they receive daily but if you have the info it shouldn't take very long.
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  • one_9
    one_9
    Speculate wrote: »
    If you supply the right info the first time...

    Then give them all the information they ask for.

    We want to ensure that you are the actual account holder. What if someone else is also trying to claim that the account is theirs?

    So now it will become a struggle between the two of you to prove to support that one of you is the rightful owner.

    Or better yet, Support should see this to realize that you gave up on the system and that support should let the account remain as it stands.
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  • Swiper1
    Swiper1
    [MOD]9 wrote: »
    Then give them all the information they ask for.

    We want to ensure that you are the actual account holder. What if someone else is also trying to claim that the account is theirs?

    So now it will become a struggle between the two of you to prove to support that one of you is the rightful owner.

    Or better yet, Support should see this to realize that you gave up on the system and that support should let the account remain as it stands.


    i see what u mean if someone else was trying to get it to
    but ive given like everything they wanted and yet i havent got it back just anoys me thats all
    there needs to be a betetr way to prove like ip should be more to prove
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