Ping issues with new computer - SAME INTERNET

A_F_F · May 2012

Hi guys, I recently bought a new HP pavilion d76c23cl laptop computer. Upon downloading Crossfire, I jumped into a game and found that my ping was spiking like crazy. I've had another similar HP pavilion laptop, slightly older, that ran Crossfire perfectly fine. I would get a steady 85-95 ping without any noticeable problems with gameplay.

Now, my ping, when steady and normal, is around 86, the usual for me on the east coast servers(alpha, bravo, etc.) However, about every 3 seconds, my ping increases drastically to around 1.5k ping at the max. Other times, I'll just be jumped up to around 300-700 and it drops back down.

A side note, I'm using wireless internet...

My specs (overall system summary and network, for that's what the problems are?):

Mainboard : HP 180B
Chipset : Family 12h Processor Root Complex
Processor : AMD K12 @ 3195MHz
Physical Memory : 6144MBDDR3-SDRAM
Video Card : AMD Radeon(TM) HD 6620G
Hard Disk : Seagate ST750LM0 22 HN-M750MBB SATA Disk Device (750GB)
DVD-Rom Drive : Hewlett-Packard CDDVDW SN-208BB
Monitor Type : AUO - 17 inches
Network Card : Realtek Semiconductor RTL8168/8111 PCIe Gigabit Ethernet Adapter
Network Card : Broadcom BCM4313 802.11b/g LP-PHY
Operating System : Windows 7 Home Premium Home Edition Media Center 6.01.7601 Service Pack 1 (64-bit)
DirectX : Version 11.00
Windows Performance Index : 5.9 on 7.9

Network : Yes
Internet Connection : Yes
RAS Connection : No
Passport.Net : No
Winsock32 : v2.02
Network Connection : Local Area Connection
Network Connection : Wireless Network Connection
Network Connection : Local Area Connection 2
Server IIS : No
Network Card : Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Adapter
Network Card : Realtek PCIe GBE Family Controller
Bluetooth Controller : Broadcom
Share : 6 Resources
Local Network : 1 Network Computer
Local Group : 10

What I've tried already:
Editing a registry value involving the Multimedia service - no luck
Overclocking my PC - Little luck, as it was 1.6 ghz before, it is now around 3 or so
Flushing my DNS with cmd - nothing

GTIDigger50 · May 2012

you got any "real-time" protection running?

corkin · May 2012

Did you try with both computers at the exact same time? How many neighbor's wireless networks are in range of both your router and where you are playing from? Also has anyone changed router settings like channel selection?

Jokesnames12 · May 2012

key word realtime protection: I think that this dosent matter for your ping (not significantly)

My Ping is normal, but it varies from 40 upto 600 in 1 second. Then its normal again. I would like to know what this is, why it happens to me and how i can prevent it, cos its going on my nervs a bit whne im palying and cant switch guns or jump cross the map in one second when im ingame.

# THX

corkin · May 2012

It is your connection to the internet. It could be a number of factors, but is most likely someone else in your home using the same internet at the same time. Second most likely is too many people using it in your neighborhood.

A_F_F · May 2012

Thanks for your responses, I will test these and get back to you. As for realtime protection, I have Norton running automatically(damn you HP!) But, I'll see if I can disable it.

(off topic: Y I no see you around any moar cork?!)

CFShu · May 2012

Have you even search before you even post a thread? Your ping will be back to normal on the patch of 31st of May. Due to a bug.

c0lder · May 2012

Wireless internet may be your key problem, as it's not always steady. While playing on my laptop, my ping will shoot up into the 100's, and it's normally 68, but on my laptop, which is hard-wired, it stays at the regular 68.

Check to see if there are any manufacturer software that may be using the internet as well. It sounds like a lot of your internet is being used up, increasing your ping drastically.

Ping issues with new computer - SAME INTERNET

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