All account information has been forgotten.............

Saidin wrote: »

he next largest regular issue we deal with in Cross Fire is the issue of "hacked accounts". Accounts do not get hacked. It's a simple truth. If accounts get hacked in the traditional sense, my game account would have been hacked years ago since it has all the weapons and I'm sure a hacker would love to play on a GM account!

Think about that logically. No one can get my account security information because I haven't told anyone. People are not secure enough with the simple things on their account. Their Login ID, Security Answer, Registered Email are all things you need to keep to yourself. We go through hoops to make it as difficult as possible to change your information. However if you go a fake website and drop down all your info trying to get free ZP you are going to lose your account. Period.

No website will give you free weapons, free zp or anything else for free. If you try to sell your account, if you give your info to your brother, if you download a keylogged hack program. These are all things that can cause you to lose your account.

Those people are stealing your accounts to hack on them. They don't have any other reason to have it. And if the account gets hacked and detected then you're not gonna get the account back. THIS IS THE TRUTH. You are responsible for your account security, therefore when you lose your account and someone hacks on it we have to punish the account. We can't reach through the internet and slap the hacker and give you a pat on the back for admitting you fell for a scam. It's just not going to happen, the account hacked in our game and we issued a ban (auto or not). You're done. Don't fall for a scam. This is a serious problem and you have to take it seriously when you make a Z8Games account.

Every day we get hundreds of support requests for lost accounts. This is just how bad the problem is. You must be more secure with your information. The less time we have to spend proving who owns an account means we can spend more time banning the real hackers.

1d3vil wrote: »

reminder: that he is also forgotten the info
that is happening to me
my friend gave me his acc and i never asked for any info and now
i couldn't contact him. and i dont think Z8games believe me
so im tring to get some how the answer for the sequrity question but Z8games wont help me
and some one else is loging in at that account and i want to change the password but i cant.