sue z8games!
hey,
I want to sue z8games because of permanent banning my account without any reason!
i asked the support what is the reason for the ban and they told me that i had hacked -.-'
I never hacked and i swear this!
At the day where it got banned i got a disconnect because of internet problems. I tryed to login again ang got hacktool has been detected without any reason! (I had skype , Teamspak - Clanserver , and fraps running). I tried to login twice but there come the massage "Your blocked from the server"....
The Support of z8 ignore me at i ask something.
Can anyone help me here im not knowing so mutch about report other people by the police (im german bit harder).
I want du sue about my account and about my 1600€ that i invested into the account. I want my account or my money back!
pls can anyone help me...
Account name: syNtaxX? http://clan.z8games.com/charstat_cf.aspx?usn=4988519
I want it back :'(
I want to sue z8games because of permanent banning my account without any reason!
i asked the support what is the reason for the ban and they told me that i had hacked -.-'
I never hacked and i swear this!
At the day where it got banned i got a disconnect because of internet problems. I tryed to login again ang got hacktool has been detected without any reason! (I had skype , Teamspak - Clanserver , and fraps running). I tried to login twice but there come the massage "Your blocked from the server"....
The Support of z8 ignore me at i ask something.
Can anyone help me here im not knowing so mutch about report other people by the police (im german bit harder).
I want du sue about my account and about my 1600€ that i invested into the account. I want my account or my money back!
pls can anyone help me...
Account name: syNtaxX? http://clan.z8games.com/charstat_cf.aspx?usn=4988519
I want it back :'(
Comments
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Your account belongs to Z8games, it's technically not "yours".
They can suspend and block you whenever they want, nevertheless if Z8games support can't help you then no one really can. You might want to try sending a personal message to [GM]Saidin and see if he can help you.
All account issues are to be resolved with the support staff so complaining on forums isn't going to help. For the suing, go ahead and try. I'm 100% sure they have something to back themselves up in the "Terms and Conditions" which you probably never read.
Good Luck. -
Z8Games Terms of Use wrote:We reserve the right to deactivate your account or suspend use of services for any reason. No user of our services or site may (1) take any action that imposes an unreasonable load on the site's infrastructure; (2) use any device, software or routine to interfere with or attempt to interfere with the proper working of the site or any activity being conducted on the site, (3) attempt to decipher, decompile, reverse engineer, or disassemble any of the software comprising or making up the site or the service; (4) delete or alter any material posted by any other person or entity; or (5) frame or link any of the materials or information available from the site or the service.Z8Games Terms of Use wrote:Termination of Usage
Z8Games may terminate or suspend your access to all or parts of the Service, without notice, for any conduct that Z8Games in its sole discretion, believes is in violation of this Agreement or applicable law, or is detrimental to the interests of another user or any third party. In such case, Z8Games shall have no liability to you.Z8Games Terms of Use wrote:Limitation of Liability
Under no circumstances, where permitted by law, including, but not limited to negligence, shall Z8Games be liable to you for any direct or indirect, punitive, special, incidental or consequential damages allegedly sustained by you or any third parties from your use of the service or the content or your inability to access or use the service. Some jurisdictions do not allow the exclusion or limitation of liability for punitive, consequential or incidental damages. In such jurisdictions, Z8Games' liability is limited to the greatest extent permitted by law.Z8Games Terms of Use wrote:Indemnity
You agree to indemnify and hold harmless Z8Games and its agents, employees, representatives, licensors, affiliates, parents and subsidiaries from and against any and all claims, losses, demands, causes of action and judgments (including attorney's fees and court costs) arising from or relating to your use of the Content or the Service, including, without limitation, allowing others to use your Member name, password and/or account.
Therefore, you cannot sue them. Z8Games and all entities partnered with it [developmental-wise] own the accounts. We can ban your account with no reason. Your account can get blocked for no reason; no matter what you have purchased. Z8Games has no care for whether or not your account has ZP, it will be blocked no matter what.
If you have a problem, appeal to the ban and try to get unbanned.
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