my acc Is Stoled
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DeadLive245 wrote: »those are the images of conversation
You will have to send in a support ticket with the Login ID/Security Answer/Registered Email (The Original Email used to Create the Account)/Send the Screenshots with it. You should be able to get the account using all of this, i am not positive but its a try. -
' wrote:K[illa;2835661']You will have to send in a support ticket with the Login ID/Security Answer/Registered Email (The Original Email used to Create the Account)/Send the Screenshots with it. You should be able to get the account using all of this, i am not positive but its a try.
i know
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DeadLive245 wrote: »this is the imag that proof that the account he was talking from is mine and he steal it look at the massges that proof he steal it he change eamil like 35 time and pw
Delete those Email pictures.. If the guy who scammed you sees this he can change security answer and you'll be screwed forever.
By any chance is it -Rained- / Bulletpr00f who scammed you? He scams loads of people. -
1st: let this be a lesson to you and to everybody who does/did such a stupid immature thing like giving away their account info. I really mean no offense towards you, but what you did was very very stupid. And even more immature: you did it on your own, nobody forced you into it.
2nd. you really have some strong prove sustaining your account ownership. And besides, you have nothing to lose if you send all screens to support. Z8 doesn't have any interest in your account, if there is anything that they can do to help you get your account back, I'm sure they will do it, if enough evidence is provided.
3rd: as an advice: if you have purchased ZP on your account, you receive an electronic receipt as an email that serves to prove you made the respective purchase. Find those emails and look at the transactions numbers (identity number). Provide those ID numbers to the support staff, this will make your case stronger. It will show even more that you are the real account owner.
Good luck. -
A quick reminder that in no way should anyone give up their Login ID and Password to ANYONE, for ANY REASON.
Keep your account information secure!
So now to recovery:
Please send in a support ticket:
http://support.z8games.com/webform_new.aspx
List it under Account >> Account Administration.
List the information of the account in question, please be detailed with your information on there.
Hate to say it, but you shouldn't have given up your info, aka followed the first screenshot:
"Don't talk to me if you don't accept."
For further reading, as an official reminder to keep account info secure (including from scam sites):
http://forum.z8games.com/showthread.php?t=192312
Take note of a passage from there:
Good luck if you do get it back.[GM]Saidin wrote: »Accounts that get banned once compromised will stay banned according to our policy's. Account Security remains your responsibility.
This discussion has been closed.
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this is the imag that proof that the account he was talking from is mine and he steal it look at the massges that proof he steal it he change eamil like 35 time and pw