my acc Is Stoled

DeadLive245 · February 2012

i have the proof on that i screen shot the conversation between me and my stoles account Some 1 Help me please and tell me how to put screen shot in my post

its captin account

SunXP · February 2012

send a ticket, though i doubt you will ever get your account back
if your conversation is about giving away your personal information, then thats just too bad

MeoLow · February 2012

Let me guess.. he wanted to buy your account, but wanted to look into it first?

.. Send a support ticket to z8games ..

It won t help you to post a screenshot here.

ChaosPedooo · February 2012

SunXP wrote: »

send a ticket, though i doubt you will ever get your account back
if your conversation is about giving away your personal information, then thats just too bad

Yap thats right

3D_PCGamer · February 2012

Still curios to see a screenshot......Upload pic on like photobucket and copy the img.

DeadLive245 · February 2012

how can i send it

MeoLow · February 2012

i bet it s like a said..

DeadLive245 · February 2012

ProMKWPlayer wrote: »

Still curios to see a screenshot......Upload pic on like photobucket and copy the img.

i working on that THx guys

DeadLive245 · February 2012

those are the images of conversation

]K[illa · February 2012

DeadLive245 wrote: »

those are the images of conversation

You will have to send in a support ticket with the Login ID/Security Answer/Registered Email (The Original Email used to Create the Account)/Send the Screenshots with it. You should be able to get the account using all of this, i am not positive but its a try.

DeadLive245 · February 2012

this is the imag that proof that the account he was talking from is mine and he steal it look at the massges that proof he steal it he change eamil like 35 time and pw

DeadLive245 · February 2012

' wrote:

K[illa;2835661']You will have to send in a support ticket with the Login ID/Security Answer/Registered Email (The Original Email used to Create the Account)/Send the Screenshots with it. You should be able to get the account using all of this, i am not positive but its a try.

i know

]K[illa · February 2012

DeadLive245 wrote: »

i know

Do me a favor and edit the post that you posted with your pictures that have the Yahoo info on them. Have you already sent in a support ticket?

Cloudzkrieg · February 2012

i have had this happen to me on my old acc wasnt to good at the time but the question i ask you is does he know your email and/or your security answer to the security question??

MissA]Suzy · February 2012

DeadLive245 wrote: »

this is the imag that proof that the account he was talking from is mine and he steal it look at the massges that proof he steal it he change eamil like 35 time and pw

Delete those Email pictures.. If the guy who scammed you sees this he can change security answer and you'll be screwed forever.

By any chance is it -Rained- / Bulletpr00f who scammed you? He scams loads of people.

Trabezan · February 2012

since he doesnt abstain from showing off his id and email here, most probably he shared his acc info with the scammer.

ExeuntOmnes · February 2012

1st: let this be a lesson to you and to everybody who does/did such a stupid immature thing like giving away their account info. I really mean no offense towards you, but what you did was very very stupid. And even more immature: you did it on your own, nobody forced you into it.

2nd. you really have some strong prove sustaining your account ownership. And besides, you have nothing to lose if you send all screens to support. Z8 doesn't have any interest in your account, if there is anything that they can do to help you get your account back, I'm sure they will do it, if enough evidence is provided.

3rd: as an advice: if you have purchased ZP on your account, you receive an electronic receipt as an email that serves to prove you made the respective purchase. Find those emails and look at the transactions numbers (identity number). Provide those ID numbers to the support staff, this will make your case stronger. It will show even more that you are the real account owner.

Good luck.

one_9 · February 2012

A quick reminder that in no way should anyone give up their Login ID and Password to ANYONE, for ANY REASON.

Keep your account information secure!

So now to recovery:

Please send in a support ticket:
http://support.z8games.com/webform_new.aspx
List it under Account >> Account Administration.

List the information of the account in question, please be detailed with your information on there.
Hate to say it, but you shouldn't have given up your info, aka followed the first screenshot:
"Don't talk to me if you don't accept."

For further reading, as an official reminder to keep account info secure (including from scam sites):
http://forum.z8games.com/showthread.php?t=192312

Take note of a passage from there:

[GM]Saidin wrote: »

Accounts that get banned once compromised will stay banned according to our policy's. Account Security remains your responsibility.

Good luck if you do get it back.

my acc Is Stoled

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