Buying ZP

Y0ungAngie · January 2012

Can someone tell me why I always get this error when I try to buy ZP???
It's *%?$/" ennoying!
EDIT: And they charge my credit card -.-

RTOman · January 2012

damn, send in a support ticket I guess

one_9 · January 2012

Easy. That method of payment was rejected. Use a different one, like a different card, or try to contact THEIR support team, not Z8.

h8z8 · January 2012

Well, that sucks. Sorry for your luck

Y0ungAngie · January 2012

[MOD]9 wrote: »

Easy. That method of payment was rejected. Use a different one, like a different card, or try to contact THEIR support team, not Z8.

I've tryed every method and I always get "This transaction has been denied.
Reason:Failed to pass security validations."
And what other CC can I use... I have one -.-

one_9 · January 2012

Have you tried contacting THEIR support group to figure out why your CC might have been rejected? -.-

Y0ungAngie · January 2012

[MOD]9 wrote: »

Have you tried contacting THEIR support group to figure out why your CC might have been rejected? -.-

Yes, like 4 times, and no reply...

Talonblaze · January 2012

Shadow_Alien wrote: »

Yes, like 4 times, and no reply...

If it still says 'open', just be patient, probably means they haven't gotten to it yet or they are in the midst of looking into the issue.

It's when its closed that you should worry, try not to send repetitive tickets while others are open.

Y0ungAngie · January 2012

[MOD]Talonblaze wrote: »

If it still says 'open', just be patient, probably means they haven't gotten to it yet or they are in the midst of looking into the issue.

It's when its closed that you should worry, try not to send repetitive tickets while others are open.

I contacted them for the first like like 6 months ago... I don't think they still didn't got it

]G[hostt · January 2012

last time I tried buying zp for you acc it wouldn't load and said "this transaction has been denied"

Talonblaze · January 2012

Shadow_Alien wrote: »

I contacted them for the first like like 6 months ago... I don't think they still didn't got it

Did you check: http://support.z8games.com/support_contacthistory.aspx ?

This will determine if they got to it or not.

Y0ungAngie · January 2012

[MOD]Talonblaze wrote: »

Did you check: http://support.z8games.com/support_contacthistory.aspx ?

This will determine if they got to it or not.

I meant ClickandBuy's support team I contacted..

Talonblaze · January 2012

Shadow_Alien wrote: »

I meant ClickandBuy's support team I contacted..

Ah I see, so this isn't even a problem Z8 can fix.
Hope they respond soon.
See if you can locate other means to contacting them directly if need be.

Buying ZP

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