Connection error.

My crossfire has been acting up lately, its been spiking alot and i called my internet service provider and they said from here(Portland, OR) to the US West server in the game(Cali im guessing) has about 43-44 ping average, and they tested my modem and reinstalled the software on it but no help. They said it could be the hops it makes from here to the server, and im spiking about 100 ping and higher off of 44 so im wondering how many stops it makes till it reaches to my ip 76.115.63.203? please help me resolve this issue its really bugging me.