Problem with UGC?

DS_King · December 2011

I don't know what is going on, but I can't seem to receive ZP since yesterday. Yet the weird thing is I received ZP from my 2nd card, whereas my 1st and 3rd card did not seem to have been credited to my account but still confirmed. Anyone else having problems with ZP transactions? Also what happens if I forgot the first transaction code, would the code to the card still be liable when sending in a ticket?

]OMG[Thank · December 2011

i have problem too but with a paypal and credit card. not UGC

one_9 · December 2011

Do you have the ZP transaction ID's from the 1st and 3rd card? (found in your email)

Why would you delete receipt email... .-.
Just create a folder or label in your email service, move / attach label to it and forget about it.

p.s.
http://support.z8games.com/webform_new.aspx
Account >> Billing / Purchases

Try to lump the 3 cards in one ticket.

Yes I said 3, state that you made 3 purchases, here are their transaction IDs, and the 1st one and 3rd one are crediting ZP to my account. Or something like that.

DS_King · December 2011

Thats the problem I never received an email for my 1st and 3rd transaction, yet the code was still confirmed when I purchased the ZP.

Problem with UGC?

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