I didnt get the X-mas ribbon

.....

same wdf is going on

Patience is a virtue. If by Wednesday you did not miraculously get that special ribbon, send a support ticket to Crossfire >> Complaints.

I recommend you stay professional while typing out the ticket, in order to get a more validating response such as "We'll look into it", or "I'm sorry you did not log in according to our records", or "Why yes you did log in, sorry the servers are a bit overwhelmed at the moment, you should receive it momentarily now".

Oh and another protip: Please use correct spelling/grammar/sentence structure. It will get you far.

Just wait one more day and if you don't receive it , then send a support ticket.