Support Ticket Closed without a reply

19_GoGa_83 · December 2011

Dear GMs and Moderators

I issued a support ticket last week about all the stuff we lost due to the November patch (Regional Problem) which lasted for 8 Days (17 - 25 November) and the ticket was closed without any answer from your Technical Support Team.

So i want to know why we didn't get any compensation for all those stuff we lost and the time we lost from the other stuff we still had.

I Love the game but really something like that was frustrating losing all those stuff and not being able to play the events came along with the November Patch. so other players who didn't get the problem had a very good advantage over us.

so kindly please i want a reply about this matter and about why the support ticket was closed without a reply

Jara001 · December 2011

EgyptianHawk wrote: »

Dear GMs and Moderators...

Well... don't expect compensation for that. Something similar has happened a long time ago for whole CF - without item refunds.

19_GoGa_83 · December 2011

that doesn't mean they close a support ticket without reply
why it's there in the first place if it dosn't mean any thing

NamazapasKim · December 2011

About CRooS fIrE

Can the Gm to check the daily calendar please because many users where waiting to see the last day for the ribbon and somebodys didnt see it!!!? Can the gm please to check it and check the ologgings of the users (and i put my self among them) if they have log in at 25/12/2011 and give them at least the ribbon they whre normaly going to receive after entering this day?

one_9 · December 2011

Maybe it was the wording of the ticket that got it immediately closed.

Maybe it wasn't sent to the right department.

Support Ticket Closed without a reply

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