Christmas comes but once a year

Helllo everybody, I won the XMAS-MINIME and I havenät got the Xmas ribbon yet, I won it last night and still haven't got it, my friend who doesn't have a xmas weap have a ribbon, and my other friend have that ribbon and have xmas weap. Here is my profile : http://clan.z8games.com/charstat_cf.aspx?usn=6650933 The xmas weapon is on the third page. Please could any GM help me??