Hack has been detected

I do not know if it's because of my ip Brazilian, but my account was banned along with my friend, I'll explain ...


"My 'accounts have been banned unfairly, they are. Login: Ronaldobr159 lucasbr001 and got in my crossfire and an error message appeared saying that my account (Ronaldobr159) is already logged in, so I canceled and went to the next bill because I thought my friend would be logged, and Yogis that account: (Lucasbr001) and the following post appeared when trying to get into the server hack toll has been detected (1) (989:1:0:0), so I was surprised because I was not using hack, and tried to get back to my account (ronaldobr159) and the same message appeared. and when I enter the site to complain about such an event, it appeared that my account was blocked. both accounts have the ribbon of honor and money invested in them, and do not want to lose them unfairly.

here the prints that I took at the time, notice how was the refresh button and join














PS: if you can not return the ribbon of the two honorable, at least the return of lucasbr001, which is the account of my friend and has nothing about it.