hgwc error

ive been looking for ways to fix this and none of them have worked
the problem is that it gets to step 8 and it goes through some kind of loading phase that says "checking"
it stops at 66 or 73% and gives me a error saying
socket error : W(2000) L(10053)
ive tried letting my virus protector let it to full access that didnt work
ive tried uninstalling and reinstalling it
ive tried a whole clean redownload and reinstalled it
all with the same ending. can anyone help? i would like if you guys responded

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