This transaction has been denied. Reason:Failed to pass security validations. "

z8cross9
z8cross9
in CrossFire Support
i have a problem to buy zp, i give my informations them i give click in confirm and he say me this"This transaction has been denied.
Reason:Failed to pass security validations. "
help me please. i dont know what to do.
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Comments

  • weezdom
    weezdom
    z8cross9 wrote: »
    i have a problem to buy zp, i give my informations them i give click in confirm and he say me this"This transaction has been denied.
    Reason:Failed to pass security validations. "
    help me please. i dont know what to do.


    Sounds like you are trying to purchase ZP with a credit card, or some kind of card. It means you are enterting the incorrect information(s) on some point(s) that it requests. Check your spelling, and numbers for your card as one simple mistake of a captial 'E' for a 'e' will not go through. It has to be EXACT as you registed, or bought your card.
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  • IceMan52144
    IceMan52144
    GayGod wrote: »
    Sounds like you are trying to purchase ZP with a credit card, or some kind of card. It means you are enterting the incorrect information(s) on some point(s) that it requests. Check your spelling, and numbers for your card as one simple mistake of a captial 'E' for a 'e' will not go through. It has to be EXACT as you registed, or bought your card.
    ^^That....or you are trying to buy zp for a second time today. If its not that, then I would suspect your bank is blocking the transaction.
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  • z8cross9
    z8cross9
    but with paypal i have also a problem, he send me to the page of z8games for to do the confirmation , i give click in "confirmation" and after the purchase is not realized
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  • weezdom
    weezdom
    z8cross9 wrote: »
    but with paypal i have also a problem, he send me to the page of z8games for to do the confirmation , i give click in "confirmation" and after the purchase is not realized

    Sometimes cards are not given approval to be attached online to things such as Paypal. Either-wise, you have incorrect funds on your card.
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  • z8cross9
    z8cross9
    but the incorrects funds where? to the moment of to do the transaction?
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  • weezdom
    weezdom
    z8cross9 wrote: »
    but the incorrects funds where? to the moment of to do the transaction?

    It means that you don't have enough money on your card. You NEED either the proper funds, or MORE to purchase ZP. Check your card balance and ensure you have atleast .10 cents more then the actualy price of the ZP. Depending on your currency, you might need an extra $1.50.
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