This service is not available in your region?

hey, guys, i have this problem:This service is not available in your region? i'm so confused about it, i create my acount in canada, and play it just in canada, why this Z8 says i not on the right region? i didn't play cross fire for almost 5 days, i can't create a new account, because i had spend a lot of money on my old account. can someone help me to fix this problem? espacially Z8 woker, i think it's your fault to make this problem...