Major stolen

If support is going to ignore your tickets, what do you think people who do not work for Z8/G4Box are going to be able to achieve?

Here's a reality check for you: You attempted to use some software to allow you to gain a competitive advantage in this game (either through cheating or one of those fake ZP programs). As is true for the majority of such software, there was an unexpected payload in the software that sent your information to the author. You did this willingly. There is no indication that you will learn from this, as you obviously think this is some error on Z8's part to not return your account instead of your own error for giving it away. Man up and just make a new account (and if you are in the IP restricted area and can't make one, this is moot). Life goes on.