question for mods pls answer

PPS41 · August 2011

is it posible for auto ban system to do mistake
if i know 1000000% i didnt use any ilegal programs or hacks to have any advantage on opponents when i play cross fire
no1 know my pass only i play on my acc
in 3 month i play only few matches becouse of hackers and last time i played next day iv got my first ban in 2 y playing cf
second iff auto ban system react on some programs and iff that programs dont afect on cross fire in any way like hacking in game exmpl .. wall hak ,aimbot ,speed ...... i can see thousands people who using illegal programs for work every day i didnt meant programs for haking ,,, in that case your auto ban system violates my rights scaning my pc without my permission,, i dont care for my acc or for ban or honorable ribbon only i can tell you your auto ban system FAILED ban me and many others ( maybe) for nothing,,, PEACE and ty for answer

TheCool925 · August 2011

I can't read. I'm sorry. But, hopefully a mod will post and answer your question.

Question to your answer.

YES

KDuane · August 2011

If you have software on your system that X-Trap is designed to detect, even if it is not for CF, it will auto-ban you on CF. This is not a violation of your rights because you agreed to this when you installed the program. Even if you did not read the terms and conditions, when you pressed the "I Agree" option you made a tacit acceptance.
X=Trap is not (as far as I know) designed to detect someone using a cracked Photoshop or other illegally obtained or used software. It checks for specific types of programs and for signatures of various types of cheats for multiple games.
Like any type of detection software, there can be false positives. If you feel an error was made, you can open a support ticket and try to find out what the ban is for. For all we know, you are banned for a chargeback. Only the GMs and customer service can help you. Mods have nothing to do with that end of things. They help keep the message board straight.

Kedaamikeda · August 2011

They are just forum mods and don't anything regarding banning players or maintaining the auto-ban. Ask your question to more appropriate personnel.

Aimoperative · August 2011

Support ticket awaits you. Mods just regulate the forums.

question for mods pls answer

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