Please GM help me change password

No, that's the precise reason why the security answer is required. It's that easy for a hacker to keylog your log in information, adding a barrier works extremely well. That's why hackers haven't been getting as many accounts.

http://support.z8games.com/webform_new.aspx?gid=

Send a ticket if you think you have all of the information to clearly prove that you are the owner of your account.