Why the reset on log out

I finally get master Sergeant 4th class I have the 50k to buy the xm8. I go to buy it and says purchase fails. I then proceed to log out and reopen the game, well guess what i lost the 2k exp i had gained today as well as the 6k gp i gained from crates wtf is going on? I want my rank and my gp back please. This is not the first time this has happened to me either. I would like it to be fixed. Thank you for your time and I would appreciate a response of some sort as soon as you could please.

Comments

  • This could be a result of logging into the wrong account or somebody has hacked your account. I would recommend sending in a support ticket here: http://support.z8games.com/

    Best of luck to you.
    - Happy Gaming :D
  • ***DOH*** wrote: »
    I finally get master Sergeant 4th class I have the 50k to buy the xm8. I go to buy it and says purchase fails. I then proceed to log out and reopen the game, well guess what i lost the 2k exp i had gained today as well as the 6k gp i gained from crates wtf is going on? I want my rank and my gp back please. This is not the first time this has happened to me either. I would like it to be fixed. Thank you for your time and I would appreciate a response of some sort as soon as you could please.

    Maybe you have an unstable internet connection, that may cause this errors.
    Check your internet connection. If you think thats not the problem, you should send a support ticket
  • Thank you both for your replies but i neither have more then this one account nor do I have a bad connection like I said this is not the 1st time this has happened, the other times I have just blown it off with not caring. Now however I am fed up with it. I worked my ass off all day to get the EXP to lvl but this time I also lost gp. I won't stand for it anymore. I have been playing fps since 1989 and have never had this type of thing happen in any of the games I played so i know for a fact it's not my side considering all records are kept on your servers and no toon data is on mine. OH and i have already submitted a ticket ty.
  • Well hope everything works out. Take care & again best of luck!

    - Happy Gaming :D