Problem with the MALL (zp problem)

Hello everyone, I'm posting here because I had a problem this afternoon : after buying 14 000 ZP, I bought the pack in the MALL 140k gp + hazard name card ... When I click on the "buy"button , a message appeared like this "system error: can not purchase" And when I returned to z8games while my zp was credited and i havn't got my GP in game!
I send a web support form for the support ...
Is anyone here have the same problem?
Can be solved?
Sorry for my poor English, I'm French ...
Thanks all, Clems92Fly_.

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