I got hacked!!

KainLance2 · June 2011

GMS PLEASE HELP ME OUT!!! I lost my account to someone I don't know!!! He changed the e-mail adress and password, so I can't acces it in any form!!! the account is KainLance, I put a lot of ZP and I had a lot of guns! I don't want to loose all that! PLEASE HELP ME!!!!

My luck is that I was logged in on the forums while my account was hacked, so I can still send messages trought here! Please help me!! I beg you!!

robotgopher · June 2011

Send a support ticket with proof of your ZP purchases. I would make another account and send the support ticket.

http://support.z8games.com/webform_new.aspx?gid=

KainLance2 · June 2011

I've never got that. I only got the e-mails from Crossfire saying that the order was succeeded. I never bothered to get a support ticket... Isn't there any other way to get my account back!?! Please!! I can tell what was my last login and password. And I probably now my security answer. Please GMs...

Your_Doctor · June 2011

In other words: GMs help me!!!! I lost my account to someone who tricked me into getting ZP!!!!!! I didnt get it AND AND I lost my account!!!!! Omg go get him he stole my account after I hgave him all my information!!!!

Yup that happened to me once and thats what happened to you....have fun with your new account!

KDuane · June 2011

No one here can help you. We do not know your security information, and do not have access to your screenshots or email to get the proof you need to regain your account. Go to support and fill out a ticket

And, by the way, we know your account wasn't "hacked". You were phished, keylogged, or social engineered into giving your information to someone. No one in their right mind would commit a felony just to use someone's random account on a F2P game site.

robotgopher · June 2011

KainLance2 wrote: »

I've never got that. I only got the e-mails from Crossfire saying that the order was succeeded. I never bothered to get a support ticket... Isn't there any other way to get my account back!?! Please!! I can tell what was my last login and password. And I probably now my security answer. Please GMs...

Click the link in my post it sends you to the support ticket. If you used your parents credit card for buying zp ask them to log into their email and take a screen shot of the email crossfire sent you when you bought the zp save the screenshot and put it in the support ticket.

KainLance2 · June 2011

Problem is I used their credit card. But I put my e-mail in the e-mail field so the z8games receipt would be in my account and not spam my parent's e-mail account

Skidrow1 · June 2011

if you're logged on the account, then just use the security to change back the info... LOL fail.

KainLance2 · June 2011

bicBOIIIII wrote: »

if you're logged on the account, then just use the security to change back the info... LOL fail.

I can't. He changed the e-mail that the account is adressed to, and I don't know that e-mail!!

robotgopher · June 2011

KainLance2 wrote: »

Problem is I used their credit card. But I put my e-mail in the e-mail field so the z8games receipt would be in my account and not spam my parent's e-mail account

You could try using a credit card statement but I dont think your parents would just give you their credit card statement.

KainLance2 · June 2011

I got it back!!

I MANAGED TO CHANGE THE E-MAIL, SINCE THE SECURITY ANSWER I STILL REMEMBERED!!! SO THEN I CHANGED BACK THE PASSWORD!!! YEAAAAAAAAAAAAAAAAA I AM SO HAPPEEEEEEEEEEEEEEEEEEEEE

Now all I have to do is change the security answer!!!! This person probably knew me. How would she know it?

KainLance2 · June 2011

PS: This thread is now useless. Delete it if you wish GMs!!

I got hacked!!

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