Ultimate Game Card help please!!

Enskys · June 2011

I recently brought an Ultimate game card from my local drugstore. And I've been having issues. My card, is $20.00 worth, and I charged it, so I can redeem my Z8 points for the game CrossFire. As I attempted to redeem my "points", I had successfully charged $10.00 onto my Z8 Games CrossFire account. Shortly after, I attempted to purchase another $10.00 but, the services would not allow me, stating that I had already redeemed the code. And now it says I have a balance of $11.01 in my account, and I cannot charge another $10.00 because it will not allow me, and says that I already have redeemed the card.
Please help.

-Thank you.

0xBoF · June 2011

I dunno why you wouldn't just load it all on there...

Anyways send a ticket to technical support
http://support.z8games.com/webform_new.aspx

TheDiscipule · June 2011

the card you have is not valid anymore. you basically moved the entire 20 $ to your UGC account. so now you use the money on that account to buy the other 10 k. you might as well throw away the card

Enskys · June 2011

What is the UGC Account?

TheDiscipule · June 2011

Ultimate Game Card account. you would of registered your email and everything

Enskys · June 2011

I tried to log onto it, but it said I needed to verify my account. So I went to my email, and for some reason, it won't let me click on the verification link, so I'm completely suck atm.

MrMrDcH · June 2011

The only way you can use that 10 bucks is to do it through your email.

TheDiscipule · June 2011

well cant help you there..

Enskys · June 2011

Is there any way someone could send me the verification link if possible? It would be a lot of help.

TheDiscipule · June 2011

Enskys wrote: »

Is there any way someone could send me the verification link if possible? It would be a lot of help.

no its specified to your transaction

Enskys · June 2011

Wait, the email that was sent to me was PlaySpan, not UGC. So what do I do? UGC allows me to buy the card, but I need to verify my email first. Should I attempt to register for a UGC account still?

Enskys · June 2011

Scratch that. It turns out my "balance" is remaining in my PayByCash account. I have a balanace of $11.01 how do I use that?

Sweetpee · June 2011

your money is now in your paybycash account.If u havr a playspan account it will be the same email and pass as playspan.Ther is something wrong with paybycash.You will have to send in ticket to paybycash support telling them you are trying to use your balance and it wont let you.They will give you your zp.Happened to me yesterday.

Ultimate Game Card help please!!

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