On how to report hacker activity (Mods, if this is not the correct place please forwa
I would like to help me in a quandary. When reporting a hacker and then check the status, there is a "CLOSED" in the report.
But it happens too fast and as I understand it, should take some time to investigate the complaint. When I report a problem to tech support, they respond to me. When it comes to hacking, says "CLOSED" and nothing more.
And do not even know if the information correctly replayed for administrators.
So please, users or moderators, enlighten me.
But it happens too fast and as I understand it, should take some time to investigate the complaint. When I report a problem to tech support, they respond to me. When it comes to hacking, says "CLOSED" and nothing more.
And do not even know if the information correctly replayed for administrators.
So please, users or moderators, enlighten me.
Comments
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Ok i will answer.I asked z8 this question.They told me that it says closed because they do not respond to hack reports.That it does not mean they arent watching the replays(which is a lie if you have been playing cf awhile you will know this) but that is why it says closed.
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The number of hack reports received is far to many. They are not responded to for this reason.
All you need to know is that if they did hack, they are banned if you properly reported them.
His response was similar to what I already knew. This gives us a dimension of the problem that hackers create. I hope to always be properly informed to administrators to help them. But I also hope the company does its part. -
[MOD]Talonblaze wrote: »The CLOSED message is to prevent any unneeded reopening of the ticket that might spam their system. Them closing it is their way of saying "Thanks, we are now looking into it."
^..^ Besides, what more info do you need?
For that matter, are answered. Thanks! -
The number of hack reports received is far to many. They are not responded to for this reason.
All you need to know is that if they did hack, they are banned if you properly reported them.
uhh... how are they banned if our hack reports are being ignored? It makes no sense..Z8 doesn't have auto ban.. -
uhh... how are they banned if our hack reports are being ignored? It makes no sense..Z8 doesn't have auto ban..
We do have an autoban, but the system only does 7 day intervals with increased punishments for repeated offenses. however, reports don't get ignored, they just take a long while since theres no auto-detection in replays. -
This is being borning i saw everyday speed hackers running around and the management does nothing about this this is so terrible i feel bad why in i was spending thousands of zp's and the games getting worse and worse i dont want to spend zps anymore for this stupid hackers not until they have automatic banned that can detect hacckers.so ashame.
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ChelsAngels wrote: »This is being borning i saw everyday speed hackers running around and the management does nothing about this this is so terrible i feel bad why in i was spending thousands of zp's and the games getting worse and worse i dont want to spend zps anymore for this stupid hackers not until they have automatic banned that can detect hacckers.so ashame.
"I admire play, the game can even be free yes, more i already spent money on it,and still spent by improvements in my account! Then if all of us to be buying zp will be that this game will ahead?if everyone starts to use hack in this game which would be the grace of the game? -
[MOD]Talonblaze wrote: »We do have an autoban, but the system only does 7 day intervals with increased punishments for repeated offenses. however, reports don't get ignored, they just take a long while since theres no auto-detection in replays.
how does the autoban system works? if some1 hacks he/she should be punished with a permanent ban, not with a 7 days ban -
You know a lot of reports aren't even hacks. Don't get me wrong, I'm not trying to be negative about the system or saying there aren't any hacks because there are a lot in certain stages. I think it's a great system but I have a point.
I'm probally reported for "hacking" at least twice a day. There are also a lot of players in the same boat as me. Point is, Z8 has to go through thousands of analysis and unable to respond to everything. With a combination of kids QQ'ing by reporting and actual hacks being reported the staff have a huge job.
We should just give them a break and let them do their job. If they do actually hack (a player) I'm sure we can trust the account being bannned.
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You know a lot of reports aren't even hacks. Don't get me wrong, I'm not trying to be negative about the system or saying there aren't any hacks because there are a lot in certain stages. I think it's a great system but I have a point.
I'm probally reported for "hacking" at least twice a day. There are also a lot of players in the same boat as me. Point is, Z8 has to go through thousands of analysis and unable to respond to everything. With a combination of kids QQ'ing by reporting and actual hacks being reported the staff have a huge job.
We should just give them a break and let them do their job. If they do actually hack (a player) I'm sure we can trust the account being bannned.
I do not denounce any strange activity in the game without a confirmation in several rounds. I usually focus on cases that I judge too overly strange. And oh yes I do a save and I report.
In recent months I have spent more time in the modes MM / HM and there it becomes easier to detect a hacker. In other modes, it is really difficult to separate a very good player to one lucky player and a hacker.
Still, after so long exposed to the presence of hackers, we were paranoid about the good results of some players and we start to see hackers on every corner.
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