Resolution and refresh rate of desktop not initialized by crossfire

Well, I have contacted support throught their ticket system and so far
I have gotton a run-around reply. I need help. I will post my open ticket here
in hopes that someone will see this that has a solution.

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Hello, I'm having a problem with the in-game resolution and

refresh rate not being detected by the game since the

spring patch was released.

My desktop settings are set to 1024x768 @75HZ.
The in-game setting is ticked to also use 1024x768.

Before the patch was released the game would run at

1024x768 @75HZ as reported by my monitor.

My monitor is now reporting that the game is only running

48.3 khz @60HZ NN. It''s not even 800x600 @60HZ like other

people are reporting.
It is so very hard on my eyes to view like this with

all the f******ing (fl.ic.ker.ing).

I have a samtron 19" color CRT monitor.
I reinstalled the game as per to GM Saidin's guide on the

forum.

I also reinstalled updated Direct X and also reinstalled
and updated the Nvidia Graphics driver from version
186.18 whql to 266.58 whql.

I have tried to use all the settings in the in-game

settings panel to no avail.

I still get a 60HZ refresh rate no matter what i change now.

The monitor is reporting those off key resolution

numbers and not the 1024x768@75HZ as before the patch.

The only solution I have found is to use a third party tool

called RefreshLock that Falkentyne1 mentioned in this

thread on the forums that will let me use the proper refresh
rate.

http://forum.z8games.com/showthread.php?t=137568

These below are the specifications on this computer.

Operating System
MS Windows XP Professional 32-bit SP3

CPU
AMD Athlon 64 X2 6400+ 38 °C
Windsor 90nm Technology

RAM
4.0GB Dual-Channel DDR2 @ 400MHz 5-5-5-15

Motherboard
MSI MS-7374 (CPU 1)

Graphics
S/T 97B/96B @ 1024x768
512MB GeForce 9800 GTX/9800 GTX+ (BFG Tech) 67°C
512MB GeForce 9800 GTX/9800 GTX+ (BFG Tech) 64°C
SLI Enabled

Hard Drives
500GB Western Digital WDC WD5000AAKS-00YGA0 (IDE) 41 °C
500GB Western Digital WDC WD5000AAKS-00YGA0 (IDE) 43 °C


These below are the settings which I have set in the game

itself.

Resolution: 1024x768
Color: 32bit
Texture: High
Menu Screen: windowed
Blood: on
Bulletrail: on
Weather effects: off
Gamma: 100

One question I would like to ask is if there is a

configuration file or initialization file or a registry

string that can be changed for this game that will make it

use my desktop settings?

Thanks.
If you need more info just let me know.
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Z8 REPLY Time 3/28/2011 9:44:16 PM

Dear player,

You can also check out our Cross Fire Technical Support forums for any new information or work around for new bugs.

For more common problems please try the suggestions in the Common Solutions thread: http://forum.z8games.com/showthread.php?t=52579

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My Response

Reply Time 3/29/2011 12:35:14 AM

Yes sir, as I stated in my ticket I have followed GM Saidin's guides to reinstall the game and update the drivers and direct X. The problem is that the game will not run
the same 1024x768@75HZ as my desktop resolution and refresh rate unless I use that third party tool to force it. I need to know what file I can change to have the game run at 1024x768@75HZ. If a third party tool can make the game run at that correct resolution and refresh rate surely there is a setting in the config files somewhere that will allow me to implement that setting. The game was
utilizing my desktop resolution of 1024x768@75HZ before the spring patch. I have re-downloaded the full game installer 3 times from your website now and have performed the reinstall 5 times or 6 now in hopes that it would initialize with the proper settings. It does not. The game
initalizes with only 60HZ refresh rate and not 75HZ as per my desktop settings.
Please advise.