How do I set and use?

Hey guys, I have an issue regarding my keyboard and mouse. I have the SideWinder X8 and X6 and am currently using it. In case some people don't know, they are gaming mouse & keyboard but I can't use them to their full extent. The macros do not work at all. I have installed all drivers and programs needed for the products to work perfectly and have tested in other online games and they work perfectly. How comes they don't work in crossfire? Any help would be nice. Thanks