The game is refusing me from login

Since today i have been unable to log on to my account on Cross Fire everytime i try to log on it is telling me that there is an invalid username or password and i have check me name and password so many time and the game saves my name so i dont see how i am not being able to log on. Also i dont see any option on the Z8 support or account management to reset my password for my account on crossfire the only password i can change is the general password for z8gmes account which i have change and try for the hell of it if it would of change the crossfire one but it hasn't so therefore can i get some help so i can start playing back the game. Please.

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