ZP not received yet.

cadsjfbndsja · February 2011

Been over 24 hours now and i have not received my 40k zp. this is paypal method
Feb 22, 2011 Payment To G4Box Inc. Completed Details Payment To G4Box Inc. 8FY5180367595651X -$17.49 USD

and from clickandbuy method

- PENDING TRANSACTIONS1 -
02/23/2011
CLICKANDBUY INTERNATIONAL LIMITED 870097000YYN ($17.49)

CAN I PLEASE HAVE ZP deposited into my account now? I have contacted clickandbuy and they have done nothing about out...

Bad_Mudder · February 2011

make sure you put a support ticket in. i used paypal a couple weeks ago and i did get an error but when i went to the mall within 5 minutes it was there.
Send in a ticket as they are the ones that deal with this issue more than the mods here i believe.
Best of luck

3_Stooges · February 2011

Submit a support ticket with the transaction ID and such. They'll take it from there. Heres the link.

http://support.z8games.com/webform_new.aspx

cadsjfbndsja · February 2011

NiTroXiiDe wrote: »

Submit a support ticket with the transaction ID and such. They'll take it from there. Heres the link.

http://support.z8games.com/webform_new.aspx

OK thanks i did. now how will they respond? by email?

3_Stooges · February 2011

cadsjfbndsja wrote: »

OK thanks i did. now how will they respond? by email?

By signing in on the Z8 Website you should have a blinking mail sign by "My Account" I believe, if not click "Support", followed by "Contact History" and it will either say Open, meaning they havent responded yet, or Replied, where they have.

Give the GM's a few days to respond though, they may not respond right away, it may take a day or two.

cadsjfbndsja · February 2011

NiTroXiiDe wrote: »

By signing in on the Z8 Website you should have a blinking mail sign by "My Account" I believe, if not click "Support", followed by "Contact History" and it will either say Open, meaning they havent responded yet, or Replied, where they have.

Give the GM's a few days to respond though, they may not respond right away, it may take a day or two.

THanks for your help! i hope they will give me my zp...

lovewho · February 2011

that is nice\lol

Xmasy_Player · February 2011

seems like this solution works (:

ZP not received yet.

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