wher is my amw xmas

hey sorry for my bad english i am german
i have buy a paysafecard and buy xmas creates i have won the awm xmas
but they arent in my inventar mayby is it becaus my internet they bad
i have make a screen shoot becaus i make ever a screen shoot when i have won a permament waepon

hier ist my screen shoot
http://profile.imageshack.us/user/richiking/
pls help i buy a paysafecard 10 € and buy 10000zp
but i lose all and win the awm xmas but wher is it ????