ISSUE GONDEN PRO 2 ª Temporada

Hello, my problem is I have not received the prize for winning the match of the event's Golden pro season 2.

I wonder why not, is this normal?

The expected date of delivery the premium would not be the on February 2, 2011?

Thank you, if the topic is in the wrong area personal apology because I did not find an appropriate area to post the same.