my acc [BLD_[ACE]*

this guy, i no his name, hacked my acc [BLD_[ACE]* and idk how to get it back. i submitted a support ticket containing my old info that im guessing was changed by the hacker. i have pretty much all my info, except i forgot my security question but i still no the answer to the question if i were to see it(the question) plz help me

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