Account closed due to a temporary hold or chargeback?

I've got the same problem as of today just the same. Just like you I have not made any purchases in months and previous to this all purchases where made in good standing. Anyone have any idea whats going on I couldn't even post on the forums to make this post on my main account. I've spent alot of money and have all the guns i could ever want so some sort of response or reason would be nice.

The account is treysmooth

[MOD]Giggletron wrote: »

Have you been doing surveys?

no, the last thing I did was watch a vid for like 100 zp it glitched because of no script( I have to approve each and every script.) Long story short I couldn't get it to credit it seemed. That was months ago and other than that no I don't do surveys. Point Being there is nothing recent in my purchase history either and if no script caused a glitch then whatever I'm not going to stop using no script and giving the program permission is all I can do. Anyway I have spent hundreds on my account never been suspended or anything of the like. I didn't get a email nothing just disabled account. If gambit charged back 100 zp whatever I'll give you guys what amounts to a dollar like I said I always play by the rules and if no script caused a problem a email with info would be nice.

Its beyond me how a player in good standing can be banned w/ no reason no warning no emails. I play by the rules and you disable my account over what I can tell is literally nothing. Again when I spend hundreds on a game, don't cheat and comply by all the rules it would be nice if the company would work with me the same. Instead I'm responding to you through an alt account because I have no ability to respond any other way. I will say this if the issue isn't resolved this will be the last time I spend any money on anything z8.

afijsdg wrote: »

Now I've found out even more, Gambit was removed from Z8Games ways to earn ZP today.

The day it gets removed is when a random chargeback is created.

Btw trey, i was doing those videos too actually. they wouldn't credit.

I tried watching that Hanes 'No bacon collar' video like 5 times.. they don't work.

I checked my email associated with my Z8Games account + other methods i use to buy ZP (ClickandBuy etc) and There's absolutely NOTHING on owing money, notices, anything.

I can only hope this is some sort of glitch, cause I just reached major a month ago after playing for 2 years legit.

You can imagine how upset I am over this.

So wait Gambit screws all of us by charging back on things that happened months ago(no wrong doing on our end in other words) and we get our accounts disabled? Just wow the amount of money I put into this game and I'm not given any notice or info on the situation. This is not coincidence could a mod PLZ help us out. My account is very valuable to me and I would not do anything to ruin that, help us restore our accounts. I'm a gold bar as of a month ago been playing since beta legit completely so yes I understand completely.

rofl didnt know that gambit got taken out.... sigh no more free zp from 1 min clips....

oh I never got this chargeback either.... maybe you should contact their support too?
remember, proper english goes a long way too ^^ (no problem with you guys, seems you all know your way around a keyboard)

I think Gambit threw a hissy fit when they got notice that they won't be on the z8games website no more...

I lost my account (misako1) too due to Gambit.

This is messed

OK, So Basically all i've gotten out of this is that, with z8games raging Gambit out of its sponsors, Gambit somewhat either had a glitch in the system, or is Raging back at z8games, telling them they need to pay back what Gambit gave them, and then z8games is making us pay by giving us chargebacks and telling us NOTHING bout it. Or This is in fact just a huge glitch in the site and servers and they'll unban our accounts when they can, Because Im pretty sure theres a lot more ppl out there who got this message when they logged on, and so I think it'll all pass over eventually ( hopefully ) So, I suggest that everyone rights a support ticket to z8 games so that they end up knowing whats happening and they will check into it and maybe fix the problem.

Keep ur heads up :P

IGM = [N]3oN-Fr3aK

Some specific things here.

First off:

http://forum.z8games.com/showthread.php?p=1646728

Secondly, it's actually not possible for us to tell WHOS fault is it.

Gambit tells us when there has been fraudulent information used, and they in turn say the account has incurred a chargeback with them (basically some dispute or money owing or fake info etc) and then we are forced to put that on the account.

It is going to be your responsibility to talk to them about this particular transaction. They should then be able to provide information as to what happened. Which can either have the account restored if everything was legitimate. Or have some further requirement by you to have the chargeback paid to them or us.

We took the Gambit Surveys down because we wanted to stop this from happening further until we can get more information from them, or sort out what is going on with the accounts that were affected.

But ultimately it will be an issue between you and Gambit. We are working on a better solution to this (other than using the email provided in the post above). But for now this is the best course of action.

Understand that some users who are affected will have used legitimate information and maybe got burned for some other reason. And others will have tried to get free ZP using Fake Information. From our side there is no difference between these two, Gambit is the one to be able to sort out what happened.

treysmooth2 wrote: »

I have a feeling this is very widespread. Gambit has screwed a fair amount of people and I hope Z8 makes it right. I look at it this way. They make the situation right for us I am more inclined to continue my spending on crossfire(10 to 20 dollars a month when I have the money). Now conversely they say sorry bout your luck and they not only lose that money that I normally put into their game but they will get alot of negative feedback from upset players telling friends don't bother with the game this could happen to you.

As far as gambit goes thats just it after noscript wouldn't clear the video and kept bringing up the same video even after I clicked accept script they just banned me. No I have never done surveys through them and the only offers I did required a credit card which I provided. So again if the system screwed up on video's due to no script just let us know what we can do. Gambit still owed me over 20000 zp when they closed my account on a past offer that required a credit card so I always assumed it was them not wanting to pay that.(it had been 6 months I provided screenshot proof)

I'll work with z8 and would be happy to put my account back on good standing but to say you have to work with gambit I don't see that happening.

To Clarify a few things here. There's probably less accounts than you think that this affected. But its widespread enough for us to make a statement.

And you can work with us to restore your account, however it will require paying the chargeback off in full.

Working with Gambit will be required for those that don't want to follow this path, and also for cases in which case you think the transaction was legitimate or whatever.

So there are outs, but we are trying to provide you guys with as much direction and support as we can.

I'm just happy you'll allow us to pay whatever gambit did. It still irks me that they had the nerve to run some random chargeback all the while still not paying me the 20k zp they still owed me. Trust me I fought them for six months they aren't paying. But whatever screw gambit they can rot just tell me whatever the amount is and I'll gladly pay it to get my account in good standing.

Once again thx for working w/ us. Like I said I've been a loyal customer since the game went live and didn't want to see my account banned for something like this. Paying some small amount of cash is no problem and I look forward to getting my account back asap.

KneeGrow180 wrote: »

See, This is where it get's really dumb, Why on earth would we pay for something we didn't do ? I am quite positive that this is only a glitch in the system, I contacted Gambit through email, so I am waiting for their response to this. Also Trust me 5 people in my clan have the problem, and 14 other one of my friends have said to be having the same problem too. So Check into it faster z8games, also I think the supports should answer the freakin support tickets quicker.

Good luck dealing w/ gambit. I would rather pay 20 cents or whatever the amount is to simply avoid dealing w/ them. Apparently you've never waited 2 months for them to respond to a deal that you completed( I always take screenshots of completed offers) only to have them ask for the proof again 2 months later and the process to repeat. Again I have never given false information and I don't do surveys(I think they chargeback a watched video) but I don't care I just want account access and even if its 20 dollars it still beats waiting months for Gambit to do something which they won't.

KneeGrow180 wrote: »

Haha, Trust me, already for chargebacks, z8games is mean and charges us 10$, so right then it definately isn't going to cost 20 cents, at the least it'll be 12 $ US, so I'd rather deal with the situation right away. And if you can find where it says you need to pay 20 cents then tell me and id be glad to pay that off.

First there is NO BANK CHARGE(which would be the 10 dollars you are talking about, read the other thread again) as the other thread talks about so it amounts to you paying whatever the revoked charge was. An example was mine, if the video pays 100 zp and you consider the fact that 1000 zp amounts to a buck give or take then 100 zp would amount to 10 or 20 cents. Again I'm going for the easy resolution which is contacting Z8, do I think I should owe a dime? NO I didn't give fraudulent info I don't do surveys and the only offers I did required a credit card(would be tough to give false info) or the videos( not sure how you give false info on vids you watch) but whatever I pay the difference and can be free of the crap company that is gambit.

Isn't illegal to do this without any warning?

Was this stuff in gambits terms and conditions?

Attention Players!
Survey providers are not affilated with Z8games!!!!!!

This is what u said! Soo now u close acounts because the surveys provider is an big idiot and some smart kids f.k them up? Why? Let de Gambit idiots to resolve the problems and be not affiliated to survey provider!


when u complete 100 surveys and they give u a big 0 Zp, Z8games do nothink. Now what? U wake up and start to ban some people because they are not capable to verify if an informatio is real or not?

This is not fair! Ban Gambit not players!