Clan Name Change Glitch

Hey,

I Bought A Name Change For My Clan Called "ConTrOLeD". The New Name Was Suppose To Be "ÇõnTr0LéЙ". I Bought It In My Items, Then After That I Checked And It Was There, So I Was Like, Okay, I'll Use It Tomorrow. Then The Next Day I Log On, I Look In My Items, And Guess What, -.- It's Not There!
Maybe A Mod Can Check That I've Bought It And Spent ZP On It Without Using It. This Is Unfair And Please, Someone Help Me.


-Thank You