Dear Z8

sApphiic · December 2010

I have sent in several support tickets, and I know MANY people who have had the same problems that I have. I don't want to appear rude, but to be completely blunt with you, it is ridiculous how messed up your support system is. Within my several support tickets I told you to reply to me at a certain e-mail address. The statuses always come in as "replied". I check my e-mail and I have nothing from z8games. Then I resend a support ticked. Same status no e-mail. This is a VERY serious issue, please pay attention to this. I'm sorry, but posting on the forums was the most conventional method available.

d3adLanc3rr · December 2010

They currently busy u know...just be patient for a week mayb?..if u keeping spam those supports ticket..it does nothing...all u need is patient,patient and PATIENT!!(addictive word come to my mind says:TILL WHEN TO W8 FROM Z8?..HAHA)

sApphiic · December 2010

d3adLanc3rr wrote: »

They currently busy u know...just be patient for a week mayb?..if u keeping spam those supports ticket..it does nothing...all u need is patient,patient and PATIENT!!(addictive word come to my mind says:TILL WHEN TO W8 FROM Z8?..HAHA)

Did you not read what I said? And this is not for the community to comment on, this is merely a way to catch the attention of z8games.

[Rory] · December 2010

LighTz12 wrote: »

Did you not read what I said? And this is not for the community to comment on, this is merely a way to catch the attention of z8games.

community will post whether you like it or not.

OT: they won't reply by email, just through the support system, simply click the view details text.

d3adLanc3rr · December 2010

LighTz12 wrote: »

Did you not read what I said? And this is not for the community to comment on, this is merely a way to catch the attention of z8games.

This^ ok whatever..

[MOD]Rex · December 2010

The tickets do not get replied to an email. If you click your support ticket, you then click "details" or whatever it says, It gets reported to you right back in the same place you sent one.

[MOD]Rex · December 2010

LighTz12 wrote: »

Did you not read what I said? And this is not for the community to comment on, this is merely a way to catch the attention of z8games.

If you did not want the community to comment, you should have made it a PM.

But as I said, It does NOT get responded to via email, it gets responded to in the ticket itself.

St4Ydown · December 2010

It takes time....

Dear Z8

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