Get real people to the support

PRO_JET wrote: »

Lol.. chill axe bro.

?

oh yes the capslock.

Tmzhao22 wrote: »

i think they are real people? ... they say they "cant" understand, because if they assumed u meant something and did something you didnt want them to do, because they "assumed" u were talking about something you werent, theyd be fired..

I didn't understand what you just said there.

Tmzhao22 wrote: »

If you arnt clear, you could be talking about one thing, but it could mean 2+ things, if they made a mistake, and did something bad, they might lose their job or some shet. They cant always asume what you mean

They didn't do anything bad, and what I said couldn't mean two things.

They're just stupid bots.

Tmzhao22 wrote: »

By bad, i mean something you didnt want them to do. and can you please copy and paste the message?

I was asking them to change my current IGN to a similiar IGN without a period, the similiar IGN had not played for over a half a year and he had less than 1000 exp.

Their first answer was

Our Clan System is still under heavy development and may occasionally run into issues. We are aware of this issue and hope to resolve it as soon as possible. We apologize for any confusion or inconvenience.

Please try our CLAN FAQ page:

http://clan.z8games.com/faq.aspx

Then I replied to them

The last answer you gave to me made no sense.

So, is it possible that you can change my name to
http://clan.z8games.com/charstat_cf.aspx?usn=8233963

the person owning that name hasn''t played for over a half a year and he has under 1000 exp.

Please!

The answer I got

You cannot use a clan name that has been used.

We apologize for the inconvenience.

They didn't say anything like "We cannot remove old accounts that haven't played for longer than 10 minutes, they are deleted when we want them to be and we can't fulfill your requirement."