Problem reporting hackers

When I report obvious hackers (seeing through walls, aimbotting, shooting through walls, ect.) the support ticket is instantly closed. Why would it be closed 2-3 seconds after being submitted? Is it just a bug?

Comments

  • they don't respond to hack reports. we never know if the player was banned or even if our hack report was read. they need a better system. like a wall of shame!
  • MsLead wrote: »
    they don't respond to hack reports. we never know if the player was banned or even if our hack report was read. they need a better system. like a wall of shame!

    Well it makes me wonder why I should even bother doing it if they're just going to close it without looking at it (I highly doubt they can read 50+ words and watch a replay in less than 2-3 seconds).
  • i know the answer!
    they dont give a sht about the players. the real players. all of my reports have been closed and deleted as soon as they are sent.
    now watch some mod come in and start telling us what the problem is. ''too many reports'' ''backlogged."
    BS! how long has it been since someone was actually banned by a report ? is that why the banlist was removed ? tell us the truth for a change. it is bad enough we have to deal with lying cheats in the game, we dont need it from the company and its tools.
  • the0z wrote: »
    i know the answer!
    they dont give a sht about the players. the real players. all of my reports have been closed and deleted as soon as they are sent.
    now watch some mod come in and start telling us what the problem is. ''too many reports'' ''backlogged."
    BS! how long has it been since someone was actually banned by a report ? is that why the banlist was removed ? tell us the truth for a change. it is bad enough we have to deal with lying cheats in the game, we dont need it from the company and its tools.

    I can name a few examples of recent bans... one was a forumer who thought they would get away with it

    You fail

    Yes they ARE backlogged... and its even worse since its the xmas break... who works during christmas? GM's dont



    Reports are instantly closed because they will never be replied to. They are read however.
  • Reports are instantly closed because they will never be replied to. They are read however.

    Alright, Thank-you for informing me.
  • I have reported many people for obvious kinds of hacking (like the ones listed here) and I know that the administrators do absolutely nothing about it. I can easily just click on the clan tab, do a player look up, look at the last time the hacker played (which is listed on their page), and then realize that they were never even banned (completely or even temporarily). There has been people that I have reported months ago that clearly hacked ( I submitted clear evidence in the form of a replay) and nothing was ever done to there account - they continue to play! Good Job crossfire administration team!