Have Not Obtained ZP From Survey.

i did the survey and it was completed and awarded.. help me they said to contact you


Super Rewards ... age: 32 minutes
Thank you for contacting us!

The points you're inquiring about have already been awarded and confirmed by z8games as received.

The points were sent to your user account on z8games at December 16, 2010, 6:55 AM CST.
If you feel that you've not received these points, please contact z8games for assistance.
The id of your transaction is #119422810.

its been like 4hours and i still have not got them credited onto my account


i want a GM or someone POWERFUL To help me.. cause this is bull****.. and unfair...
^_^ thanks