39K survey task

I completed a survey task worth 39k...zp

Offer:
Win iPhone 4 at our penny auctions and much more!
Whatever you like, we sell it! Actually, we auction it! the lowest cost per bid of the net, the best items in the world, all there for you! From the camera you wished for last christmas to your dream holiday! Don't pay for it, Bid for it!

Requirements:
ZP are awarded when you sign up and make a deposit. NOTE: user MUST make a deposit to claim ZP. Offer reports on a 60 minute delay.

Other Info:
Time Initiated: 5 hours ago
ZP: 39,324

here is the proof,
picture proof of my sign up

http://img714.imageshack.us/img714/7007/proof0.png

picture proof of my purchase as required (1.50 Euros)

http://img20.imageshack.us/img20/4656/proof1o.png
http://img709.imageshack.us/img709/1930/proof3a.png

I have not received any ZP for superrewards and its been 11 hours. It just says offer viewed
Now when i submit a query, it doesn't appear and I have to resubmit it again and again and it still doesn't enter their records. how else can i contact them or are they blocking my queries to avoid paying me.