Please find it in your hearts to help me...

Dear Cross Fire and Cross Fire and Cross Fire forums:
If you don't know me too well, I'm a huge CF player. I've been playing since CrossFire was hosted by SubaGames. (Thats a long time) I buy ZP many times. I play everyday. And honestly this game is just great, i love it, and have no complaints. Actually, this game is so great, that I convinced my cousin to play. He started playing and loved it too. He played for a year and became a Staff Sergeant. Soon I made a clan and he joined it. Him and I always play everyday. And for some reason he just stopped playing. He didn't tell me why. He was just never on for like 2 weeks. So when I went to my clan page today, there was a member join request from him, with a new account, saying its me your cousin, kick my other account it got hacked. This is what he said. " Hey ***(Thats my name I'm not posting it) its *****(Thats my cousins name I'm not posting it) kick my other account from the clan, it got hacked. Just add me on this one." I know its him because he made his name just like our other cousins. Also he knew my real name and his. So of course it's him. I feel so bad! He doesn't know English well and couldn't find help for himself, so i did for him. The account that got hacked is called -CamperNoob- If you don't believe me ask my other two cousins, gonasnipeyou and gonashootu. All four of us are cousins and we are really sad for our cousin. His knew account he made is gonnakilyou. Please help us! He wasted ZP on that account. One 2 GP crate guns. He loved the account. And know its gone. Please, Z8 help!