my account got hacked
Hello,
Im having a problem. This night my main account has been hacked. I dont know how its possible, i didnt gave my information to anyone. and i didnt download a hack.( i would be dumb to spend 600k zp on my account, than run a hack on it).
Now i sended a support ticket via my sub account. and they told me i did it in the wrong section, i had to to it in the account administration section. Fine, i searched for this form and found it. i was about to fill it in, than I saw its not possible to do it from another account.
How can i recover my main account? i know the answer to my security question, but i dont know the registered e-mail.
greetings (desperate) hYprJ*
Im having a problem. This night my main account has been hacked. I dont know how its possible, i didnt gave my information to anyone. and i didnt download a hack.( i would be dumb to spend 600k zp on my account, than run a hack on it).
Now i sended a support ticket via my sub account. and they told me i did it in the wrong section, i had to to it in the account administration section. Fine, i searched for this form and found it. i was about to fill it in, than I saw its not possible to do it from another account.
How can i recover my main account? i know the answer to my security question, but i dont know the registered e-mail.
greetings (desperate) hYprJ*
Comments
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prostyling wrote: »if i go to the from "acount administration" they ask me for my loginid. but also to the answer of my security question. but it shows be the question from the account im using. not from the account i want to recover
You must submit the information of the account that you are trying to recover... -
prostyling wrote: »i filled in 2 support tickets. 1st with information, than i copied the question from the account administratio into a normal ticket and filled it in. can you check that please? bacuase i am not aloud to fill in 3 forms in 24 hours -_-
1 ticket is enough, there is no need to fill out 3 tickets. GMs will respond to your ticket once they get to it. There are others who submitted tickets before you, be patient.
Got the help needed, thread closed. If you have more questions, PM me. GL.
This discussion has been closed.
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