Bug Zp Help!!!!

Hello I write it for you problem.
On Monday, September 20th I have to buy 20.000zp as I knew that they arrived in the minute I waited but nothing came. Today I nothing am not still received and thus I complain here so that we send me finally these zp or so that we pay off me.

Voila I hope that to go to you to solve my problem.

Good day.