Remove my Clan

Hi, i have a big Problem.

I want to remove my Clan, i am the only one in this Clan and i am the Leader.
But i forgot my registered Email and my Security Answer.
I wrote a Support Ticket and gave my IP and one transaction ID.
They replyed: u need 2 transaction ID's.
But i only payed 1 time 40€ with Paysafecard and this is the transaction ID..

what can i do now?
please delete my clan.. :(

I mean.. must i pay more now? for one fking ID? i gave my IP and my transaction ID and now.. Z8Games just want more and more money.. thats it.. please help me.
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