so i'm wondering if this will get fixed

i've played alot of fps games and most have no problems with hit registry and rates and hitboxes.. one thing i've noticed right off the bat with crossfire is that it has so much promise for a serious fps, but how can i take a game seriously when the basic mechanics of the game do not function correctly.. the hit registration is absolutely terrible, i've witnessed with my own eyes blood spattering five different times from a body and not registering one hit, i've heard this game has been around for 3 years now and for the amount of money you charge in order for people to have ZP i find it absolutely ridiculous that the hit registry is so, SO bad.. when will something be done about this, i hope you realize this is probably the biggest set back the game has. How can you even host tournaments with any real merit or value with no way to change hit rate values to fit peoples frame rates, i feel like i'm playing a beta version of an fps--yet it's been out for over three years. I feel like this should be unacceptable to any developer who is serious about making a game, especially an fps, where almost everything is in the rates. Please, do something about this.