I cant report, look at this mods

Pl4yb0y · September 2010

Every time I report someone I`ll get as a reply "Sorry, there is no reply for this question".
Here is the proof:

and

It is not a question but a report of h.acker(s). So wth?
If you want me to spend time on reporting, watch at least the replay.

I get now the idea a bot has replied me and the mods are just being lazy and doing nothing.

iStalkHpx · September 2010

real people have real lives. thats why. it can take up to a week for support.

Pl4yb0y · September 2010

iStalkHpx wrote: »

real people have real lives. thats why. it can take up to a week for support.

But why they send me this reply "Sorry, there is no reply for this question". It does not make any sense to me. Why just not send a reply as "Thank you for your reporting. The z8games staff will look at it as soon as possible" or something similar.

MissA]Suzy · September 2010

Always knew it was bots. I doubt our reports even get read. Just the people with the most reports get banned.

I get the message "Thankyou for your report, We will look further into this' all the time.

oceanbluerider · September 2010

wow , they finally got busted . Makes sense now . Guess thats why the people I report are still in game .

Bjnido · September 2010

LOL yeah I just checked my 5 recent reports..they say the same thing too. :eek:

oceanbluerider · September 2010

hmmmm and this support system is going to make it better ?:) ok then

CF_Jamil · September 2010

It is because they really don't care about this. xD

BiigBang · September 2010

This actually means that we have checked your report. Bots? I wish we had bots, we would have much more time for other things..

Pl4yb0y · September 2010

[GM]BigBang wrote: »

This actually means that we have checked your report. Bots? I wish we had bots, we would have much more time for other things..

But why this nonsense reply?

[Hpx] · September 2010

We just revamped our support form, there is a bug at the moment where you can't see our actual replies its being worked on at the moment and will be fixed shortly, just reopen tickets for these players.

Also make sure you include the replay, the correct players name and the round # if you can. There are other reasons why it get closed, for example if the player is already banned :P

But you'll be able to get a more a reason why in when we fix this glitch up!

Bjnido · September 2010

[GM]BigBang wrote: »

This actually means that we have checked your report. Bots? I wish we had bots, we would have much more time for other things..

Good to hear then.:D
I like this new report system. Faster and easier on us, and prob same for you guys. :cool:

oceanbluerider · September 2010

[GM]Hpx wrote: »

We just revamped our support form, there is a bug at the moment where you can't see our actual replies its being worked on at the moment and will be fixed shortly, just reopen tickets for these players.

Also make sure you include the replay, the correct players name and the round # if you can. There are other reasons why it get closed, for example if the player is already banned :P

But you'll be able to get a more a reason why in when we fix this glitch up!

thx for clearing this up

Bjnido · September 2010

[GM]Hpx wrote: »

We just revamped our support form, there is a bug at the moment where you can't see our actual replies its being worked on at the moment and will be fixed shortly, just reopen tickets for these players.

Also make sure you include the replay, the correct players name and the round # if you can. There are other reasons why it get closed, for example if the player is already banned :P

But you'll be able to get a more a reason why in when we fix this glitch up!

Now when you say just reopen ticket for these players, do you want us to redo the ticket? Also when this bug is fixed, will any current reports that have the glitch, then show the true response? Or only ones made after the bug fix.

[Hpx] · September 2010

Bjnido wrote: »

Now when you say just reopen ticket for these players, do you want us to redo the ticket? Also when this bug is fixed, will any current reports that have the glitch, then show the true response? Or only ones made after the bug fix.

Yes, reopen the tickets. The reports investigated as usual its only the response that is glitched, no ETA on the fix but ALL the hacking reports are being looked at regardless of this bug.

P.S. Bjinido Comic Sans is the bane of my existence.

Hate4Fun · September 2010

i dont even bother reporting, most of the time all the people that get reported is just because kids just suck and think every1 hacks. Now every once and a while, somebody IS hacking, and that REAL report gets lost in the sea of baddies.

theHI · September 2010

I think it means that it's been looked at, but they don't see a hack.

Reyy69 · September 2010

I don't know what's happening there.
But I can report without getting problems.

Bjnido · September 2010

[GM]Hpx wrote: »

Yes, reopen the tickets. The reports investigated as usual its only the response that is glitched, no ETA on the fix but ALL the hacking reports are being looked at regardless of this bug.

P.S. Bjinido Comic Sans is the bane of my existence.

Good to hear

And haha than I shall continue using it.

CPTkk · September 2010

yay getting fixed

tooI · September 2010

i dunno. reporting does not make much sense to me when they can go on hacking so easily
no barriers at all. this guy [chillerman] reported him some time ago, he is still hacking on the servers..

MotionizQ · September 2010

[GM]BigBang wrote: »

This actually means that we have checked your report. Bots? I wish we had bots, we would have much more time for other things..

that is a good question..

I cant report, look at this mods

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