z8games or playspan fail?? Im rlly sad :(

hi...i buyed 40k gp. and that namec.ard from .playspan for .about 1 ho.ur ago,an.d when i d.id that .coupon thing i.t said 313. error...and when. i tried the ..code again...it said it was allready used..so i went o.n c.rossfire...but no gp or namecard...SRSLY! Im not ric.h enought t.o loose that. much money! .pls,what can u .do for me...i used 6 euros...can u even giv.e me the 40k. gp?that would be. enought tho.ught....Thx,Hoping .for the best..