I have a problem

Lift01 · July 2010

Well, I inadvertently created a clan and I realized that to delete my clan, I had to put my Security Answer, but I forgot my Security Answer and when I click to send an email to my email the message never comes, and I learned that the e-mail from yahoo do not receive messages from that site, now what? how do you get out of my clan? help me!

Monkey_Master · July 2010

you will have to contact support

http://support.z8games.com/

you will have to give enough information to prove your the owner of the account and they will tell you your security answer

required info:

email address registed to account
transaction IDs from ZP purchases (2)
ip address usualy played from (may change if modem/router is reset/crashes)
possibly the security question itself
and any other info you think will help them prove your the owner

DO NOT POST ANY OF THIS INFORMATION ON THE FORUM

Lift01 · July 2010

is this link that I put what happened to me? http://support.z8games.com/webform.aspx
If so, how will I know the answer they give?

Monkey_Master · July 2010

they will take up to 3 days to reply so you just go back to the support ticket and click contact history and it should show your ticket and if they've replied

I have a problem

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