Cant open Crossfire

Well, what happens is that I can not open crossfire, I will explain what happens when I give the crossfire icon opens and everything goes after I give bn Start game, start charging the HGW when it ends, the click (The white arrow) presents his side a relog of sand that takes around 10 or 8 seconds. then go away and does anything else, try leaving it still, but if in two hours does not open. nose to do. and download the latest update of the game being in May 1049 with the patch. so give me an answer.